Front Desk Security 

White Glove Concierge Services Aimed for Security & Comfort

Partnering with TPP gives you access to top-level corporate and residential front desk security services. Our front desk security guards are well-behaved, smartly dressed, and highly trained. We’ve reserved a team of elite staff to serve as the “face” of your luxury building, especially in providing unmatched front desk services. Besides their knowledge of regular security protocols, a well-trained concierge unit team greets and welcomes visitors with the best demeanor.

Our front desk security roles include but are not limited to:

Scheduling appointments
Providing in-depth knowledge about the buildings to guests and clients
Distributing and accepting packages along with deliveries
Providing notifications to building residents promptly
Assisting first responders in case of emergency
Timely reporting of any maintenance safety-related issues that are spotted.

Why Choose TPP for Front Desk Security

1 Data Management

Before providing reception security guards, we ensure they have the proper knowledge and tech-savviness to manage all employee and resident data without lagging in the concierge services. We've also provided adequate training in data software management for every team member. So, you can rest assured that we'll adapt to the most sophisticated technologies. Hiring our tech-savvy guards saves you the extra cost and stress of providing additional training during the onboarding process.

2 Increase Resident & Employee Retention

We cannot overemphasize the benefits of hospitable front desk personnel. It's often the first impression people have about your residential or corporate building, so it is crucial to hire front desk officers who understand their role in setting the right demeanor for your space's daily activities. Beyond the security we are known to provide, we also implement concierge service strategies that help us maximize employee and resident retention. One standout feature of OPS's front desk security is our desire to see you secure and prosperous. We understand the matter of that little thing, and that's why we do not overlook ordinary things like greeting customers, speeding up data input, and simplifying tasks for visitors.

3 Fit for All Physical Duties

The role of front desk officers requires them to stand for several hours daily. It also requires them to handle heavy luggage and deliveries constantly. In addition to tech-savviness and courteousness, we also look at our guards' ability to meet physical requirements when assigning them. A front desk service guard can quickly become a liability when they show themselves incapable of fulfilling physical duties. Since our watchwords are "standing out from the competition," we do more to ensure that our experts can handle all the responsibilities needed to perfect your front desk experience.